Managed Care: What You Don't Know Can Hurt You
Table of Contents- Introduction
- What is Managed Care?
- What Should the Union Look For in a Managed Care Plan?
- Quality of Care
- Access to Care
- Consumer Protections
- Mental Health/Substance Abuse
- Prescription Drug Coverage
- Union Strategies for Improving Quality
- Community-Based Strategies for Improving Quality
- State and Federal Regulations
- Workers' Compensation and Managed Care
- Appendix: Sources of Information
