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Organizing and Field Services Director

AFSCME Council 962
Indianapolis, Indiana
Posting Date:
August 01, 2022

Join a team that is leading the way in engaging public service workers across Indiana and Kentucky and is dedicated to developing a dynamic organizing program! AFSCME Council 962 is the union that proudly represents more than 7,000 public service workers in county and city agencies, universities, colleges, public schools, hospitals, nursing homes and even a graphic design company across the states of Indiana and Kentucky.  We are seeking a passionate and hardworking candidate to join our growing team. The candidate should be comfortable and confident in managing a team of organizers/staff representatives to service and organize local unions to meet the AFSCME Strong goals set by the International Executive Board. This role reports to the Executive Director.

Job Summary:

The Organizing and Field Services Director Position is managerial and administrative in nature. This position is responsible for assisting the Executive Director in accomplishing the mission of Council 962, and in implementing the policies adopted by the Convention and the Executive Board. This position will be headquartered in Indianapolis, Indiana although considerable travel between Indiana and Kentucky is required. The incumbent will report directly to, and work under the general supervision of, the Executive Director, and will assume all authority vested in the Executive Director in his/her stead. This position is responsible for the development and implementation of the council strategic plan. The Director will coordinate the planning, leading, and conducting a wide array of external and internal organizing and representational activities and provide supervision of Council staff.

Job Duties:

Duties of this position include general oversight of field services operations. Such duties include but are not limited to:

  • Provide day-to-day supervision of field staff;
  • Participate in interviewing job applicants for professional staff positions and make hiring decisions;
  • Assist with determining the field staff assignments necessary to effectively and efficiently provide services to members;
  • Assist with developing collective bargaining goals as may be appropriate on a statewide or regional basis;
  • Serve as a resource and contact person for field staff and actively advise, counsel, and assist them on complex issues, difficult negotiations, or trouble shoot as situations may arise;
  • Develop and implement such staff training and development programs as may be necessary to improve the overall quality operation of the Council;
  • Coordinate membership training with field representatives in multiple geographic locations.
  • Duties related to carrying out the mission and policies of Council 962 as may be assigned by the Executive Director
  • Assist with coverage for locals as needed.


  • Oversee the planning, leading and conducting of a wide array of organizing activities including campaign initiation, leadership recruitment, training volunteers, and running elections in accordance with the AFSCME Organizing Model;
  • Submit budget requests on an annual basis, to manage and stay within budgeted allowances and to utilize the most efficient means possible to accomplish the organizing goals of the Council;
  • Provide representation on behalf of Council 962 for petitions, certifications, hearings, and ULPs;
  • Recruit volunteer organizers (VMOs) from within the AFSCME membership and train VMOs in campaign elements;
  • Develop written campaign plans with clear goals and benchmarks;
  • Assess the progress of organizing campaigns and make final decisions on viability of campaigns;
  • Compile progress reports on organizing for the Executive Board. Act as AFSCME Strong Coordinator. Encourage staff to reach all members for one-on-one conversations and conversion of non-members to members. Evaluate trends within locals for any membership concerns. Communicate progress with the International Union.

Direction and Decision Making:

This position reports to the Executive Director and will be expected to lead the field and organizing services division for the council. Work is performed independently, but keeps Executive Director regularly apprised of developments during organizing activities. The Field and Organizing Services Director is required to submit quarterly reports to the Executive Board and report to the International Union as directed/requested. This person must be professional when dealing with the public, Council 962 members, employers and staff. This person must be self-motivated and willing to assume duties and responsibilities. Must be able to multitask and coordinate all field and organizing functions as needed.

Requirements (including physical requirements as required by ADA):

  • Ability to lift 25 pounds.
  • Ability to work effectively both independently and as a team member, on task and on time.
  • Work is performed from an assigned office and throughout the geographical assignment area.
  • Overnight stays occasionally required.
  • Occasional temporary assignment to International Union campaigns out of geographical assignment.
  • Weekend and irregular work hours required
  • Driven by a strong work ethic
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Ability to adapt to evolving priorities and manage several tasks simultaneously
  • Vision and hearing acuity necessary.
  • Valid Driver’s License & the ability to drive long distances safely in changing road conditions.
  • Must pass background check and reference(s).

Education and Experience:

  • A thorough understanding of public and private sector Unionism and labor law.
  • A minimum of five years in a position (or combination of positions) with primary responsibility for mobilization of members, organizing internally or externally, collective bargaining or contract administration, supervision of union staff and/or administrative duties
  • Strong oral and written communication skills
  • Proficient in Microsoft Office Programs
  • Ability to exercise initiative and to function effectively under general supervision
  • Proven ability to work harmoniously with others

How to Apply:

To be considered for this position, applicants must submit a resume, letter of interest, and at least three (3) professional references to: Your letter of interest should clearly explain how your experience, training, and education make you a viable and competitive candidate for this position.

This position will remain open until filled.