Hurricane Recovery Emergency Resources
You must register at FEMA in order to access assistance for housing and other services.
- Toll-free: 1-800-621-3362
- Website: disasterassistance.gov
- Download mobile app: fema.gov/mobile-app
- Cómo pedir ayuda después del huracán Irma
FEMA Hotel Program
Once you’re registered with FEMA they may be able to provide you with a hotel room. For a list of the hotels see: FEMAevachotels.com
You can request a list of open shelters by texting SHELTER and your zip code to FEMA at 43362 or by calling the American Red Cross toll-free at 1-800-RED-CROSS
If you have internet access, updated shelter listings and maps can be found at the Red Cross website: American Red Cross
The United Way Helpline
2-1-1 across all affected areas is operational. If someone you know needs help, they can call 2-1-1, 24 hours a day, seven days a week. There may be a wait, but calls will be answered. In case of emergency, dial 9-1-1. You can also text “Irma” to 898-211, or visit 211.org to find your local provider and more information. 2-1-1 is a free, confidential service that connects people from all communities to essential health and human services — 24 hours a day, seven days a week. 2-1-1 will remain open and ready to provide local information about shelters, food and water, health resources, and other needs related to hurricane recovery or anything else.
- Phone: 2-1-1
- Website: 211.org
Prescriptions & Medical Advice
- Online map of pharmacies that are open in your area from the National Council of Prescription Drug Programs: heathcareready.org/rxopen
- TelaDoc: 1-800-220-4585 or teladoc.com/harvey
- RoweDocs: 1-800-921-0136 or rowedocs.com
- Disaster Distress line: 1-800-985-5990 or text TalkWithUs to 66746
- Access to Insulin from Eli Lilly: 1-800-Lilly-RX
Connecting with Loved Ones
- American Red Cross Missing Persons Assistance: 713-526-8300
- Safe & Well site: safeandwell.communityos.org
(Centralized resource where you can find family & friends or register yourself as safe)
Union Plus Disaster Relief Grants
Union Plus Disaster Relief Grants of $500 are available to help eligible participants in the AFSCME Advantage/ Union Plus Credit Card, Insurance or Mortgage programs who are facing financial hardship due to disasters. To apply for a disaster relief grant, AFSCME members who participate in any of the following programs may call the numbers below or visit unionplus.org/hardship-help/disaster-relief-grants for information on eligibility.
Union Plus Credit Card: 1-800-622-2580 (please have your credit card number available)
Union Plus Insurance: 1-800-472-2005
Union Plus Mortgage: 1-800-472-2005
Safety and Cleanup
Safe Cleanup from Hurricane Irma: Guide from the U.S. Department of Health and Human Services with practical tips. Visit phe.gov.
The National Institute of Environmental Health Sciences provides information on safety, cleanup, and safe equipment operation. Visit tools.niehs.nih.gov.
Disaster Unemployment Assistance
Disaster Unemployment Assistance (DUA) is a federal program that provides temporary financial assistance to individuals unemployed as a result of a “major disaster” declared by the president. Learn more on the National Employment Law Project website: nelp.org.