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Hurricane Recovery Emergency Resources


You must register at FEMA in order to access assistance for housing and other services.

FEMA Hotel Program

Once you’re registered with FEMA they may be able to provide you with a hotel room. For a list of the hotels see:

Shelter/Emergency Shelters

You can request a list of open shelters by texting SHELTER and your zip code to FEMA at 43362 or by calling the American Red Cross toll-free at 1-800-RED-CROSS

If you have internet access, updated shelter listings and maps can be found at the Red Cross website: American Red Cross

The United Way Helpline

2-1-1 across all affected areas is operational. If someone you know needs help, they can call 2-1-1, 24 hours a day, seven days a week. There may be a wait, but calls will be answered. In case of emergency, dial 9-1-1. You can also text “Irma” to 898-211, or visit to find your local provider and more information. 2-1-1 is a free, confidential service that connects people from all communities to essential health and human services — 24 hours a day, seven days a week. 2-1-1 will remain open and ready to provide local information about shelters, food and water, health resources, and other needs related to hurricane recovery or anything else.

Prescriptions & Medical Advice

  • Online map of pharmacies that are open in your area from the National Council of Prescription Drug Programs:
  • TelaDoc: 1-800-220-4585 or
  • RoweDocs: 1-800-921-0136 or
  • Disaster Distress line: 1-800-985-5990 or text TalkWithUs to 66746
  • Access to Insulin from Eli Lilly: 1-800-Lilly-RX

Connecting with Loved Ones

  • American Red Cross Missing Persons Assistance: 713-526-8300
  • Safe & Well site:
    (Centralized resource where you can find family & friends or register yourself as safe)

Union Plus Disaster Relief Grants

Union Plus Disaster Relief Grants of $500 are available to help eligible participants in the AFSCME Advantage/ Union Plus Credit Card, Insurance or Mortgage programs who are facing financial hardship due to disasters. To apply for a disaster relief grant, AFSCME members who participate in any of the following programs may call the numbers below or visit for information on eligibility.

Union Plus Credit Card: 1-800-622-2580 (please have your credit card number available)
Union Plus Insurance: 1-800-472-2005
Union Plus Mortgage: 1-800-472-2005

More information is available on the Union Plus blog for members affected by Hurricane Maria, Hurricane Irma and Hurricane Harvey.

Florida Resources

Florida Division of Emergency Management

The Florida Division of Emergency Management offers the latest information on Hurricane Irma.

Get Help Florida

The Get Help Florida assistance directory organizes government and community resources available to Floridians including health and safety, housing, and food services.

Georgia Resources

Georgia Emergency Management

The Georgia Emergency Management & Homeland Security Agency coordinates the state’s preparedness, response and recovery efforts to disasters.

Louisiana Resources

Louisiana Office of Homeland Security and Emergency Preparedness

Louisiana Business Emergency Operations Center

Texas Resources

City of Houston Office of Emergency Management

Updates on city services, weather, power outages and links to shelters and other resources.

United Way of Greater Houston Community Resource Directory


Texas Children’s Health Nurse Helpline

  • Free Consultations: 1-800-686-3831

Diabetes Disaster Relief

  • T1 Team Texas: 281-928-5124

Local News Updates

Safety and Cleanup

Safe Cleanup from Hurricane Irma: Guide from the U.S. Department of Health and Human Services with practical tips. Visit

The National Institute of Environmental Health Sciences provides information on safety, cleanup, and safe equipment operation. Visit

Disaster Unemployment Assistance

Disaster Unemployment Assistance (DUA) is a federal program that provides temporary financial assistance to individuals unemployed as a result of a “major disaster” declared by the president. Learn more on the National Employment Law Project website:

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